Frequently Asked Questions

ARE YOUR CANDLES WICKLESS?

Yes. Our Luxury Wickless Candles are designed to be used with an approved candle warmer, providing a beautiful fragrance experience without an open flame.

HOW LONG DO WICKLESS CANDLES LAST?

Fragrance longevity varies based on warmer type, room size, heat setting, and frequency of use. Follow the care instructions included with your order and turn off your warmer when your fragrance moment is complete.

CAN I BURN THE CANDLES WITH A FLAME?

No. LaLa's Notes Luxury Wickless Candles are formulated and packaged for use on an approved candle warmer only. Do not insert a wick or expose the wax to an open flame.

ARE YOUR BODY BUTTERS GREASY?

Our whipped body butters are designed to deeply nourish the skin. For the best feel, apply a small amount to clean, slightly damp skin and massage until absorbed.

HOW SHOULD I STORE BODY BUTTER?

Store it in a cool, dry place away from direct sunlight and excessive heat. Because it is whipped, high temperatures may soften or melt the product without affecting its moisturizing purpose.

DO YOU OFFER GIFT WRAPPING?

Gift-ready packaging and personalized gift messages may be available for selected products and seasonal offerings.

WHAT MAKES LALA'S NOTES DIFFERENT?

Every product is part of an intentional experience. Our wickless fragrance, body care, Moment Cards, and The Notes Method help transform everyday routines into meaningful moments.

HOW QUICKLY WILL YOU RESPOND TO MY MESSAGE?

We aim to respond within one to two business days.